Account issues

[Mke6994]

My account says “no plan” and I can’t see my recorded videos anymore. I was billed ( like every month) through my PayPal account and the charge has gone through. How do I remedy this issue?  

[StephenB]

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@Mke6994 wrote:

My account says “no plan” and I can’t see my recorded videos anymore. I was billed ( like every month) through my PayPal account and the charge has gone through. How do I remedy this issue?  

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The mods - @BrookeN , @ShayneS , @JamesC - can help with this.  But likely not on the weekend.

If you are in the US or Canada, you can also try calling 1-877-427-5680 between 6:00a.m. - 8:00p.m. PST

[BrookeN]

@Mke6994 were you able to resolve this with support?

[zrj20]

I have this same issue. Did you get it fixed?  If so how?

[BrookeN]

@zrj20 Please try not to double post. I have responded to you on the other post. Thank you.