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ARLO for Google Home Automation not working?

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alex_loo
Virtuoso
Virtuoso

Just trying to see if there is any GHA user here seeing "ARLO outage".  GHA has been fine with ARLO (with the switch to ARM HOME and ARM AWAY), but then all of a sudden, 

 

"Sorry, it looks like <base> isn't available right now".

 

IFTTT (which only switches to STANDBY) still fine.

 

Any latest with automation users will be appreciated. Thanks.

 

ALEX

 

 

5 REPLIES 5
alex_loo
Virtuoso
Virtuoso

and 3 days after reporting this (and another week of suffering before that), it's now back to normal!  Thanks to whoever read and fixed it.

 

Alex

alex_loo
Virtuoso
Virtuoso

Unfortunately the same thing is NOT working again.  Google Home Automation finds my arlo base "isn't available"

 

Alex

BrookeN
Arlo Moderator
Arlo Moderator

Can you please send a screenshot of what you are seeing?

alex_loo
Virtuoso
Virtuoso

@BrookeN wrote:

Can you please send a screenshot of what you are seeing?


I have a simple Google Home Automation routine that simply tells my ARLO Base (a VMB5000) to switch to ARM HOME.  It used to be working fine, say a month ago.  It now always fails, with GHA showing me this.  I remember seeing this intermittently working for a few days.  Anyway it's simply not working NOW.

GHA.png

BrookeN
Arlo Moderator
Arlo Moderator

@alex_loo we still are investigating this, I will update you as soon as possible.