Arlo|Smart Home Security|Wireless HD Security Cameras

× Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.

× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Arlo Community

Join Now Sign in Help

Do I need a different account for the Arlo Safe app and Arlo Secure app?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Accepted Solutions (0)

Answers (1)

Answers (1)

No. You can use the same Arlo account for both the Arlo Secure app and Arlo Safe app; however, you will need to trust each app separately on your mobile device. For more information, visit: Why do I have to trust my device for both the Arlo Safe app and Arlo Secure app?

To learn more about Arlo safe, take a look here: https://kb.arlo.com/000062711/Arlo-Safe-FAQ

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.