Arlo|Smart Home Security|Wireless HD Security Cameras
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shivaramreddy
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‎2024-01-12 11:15 PM

not connecting to my arlo q camera and it showing pink light, and iam trying to connect but it was not connecting to my mobile or pc what is the solution for this problem?

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jguerdat
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‎2024-01-13 06:34 AM

I suspect it's a purple light, not pink. Regardless, scroll down about 2/3 of the way in the following FAQ to check the Q LED behavior:

 

https://kb.arlo.com/642/What-do-the-different-LED-behaviors-on-my-Arlo-camera-mean

 

It would seem to be an issue with access to the servers. Rebooting the Q and your router may help.

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