Arlo|Smart Home Security|Wireless HD Security Cameras

pixelated Movement on video, green block on image

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Mo17
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Hi,

 

I have had my Arlo Q VMC3040r6 for a while now and I havent had any issues with it untill recently. In some of the playback videos I have 1/2 to a 1/4 solid green block. More importanly when someone moves the picture become pixulated and moves in slow motion, I can see anything. Sometimes no sound and lastly somtimes the sound is fine but there is no movement in the camera or it repetes the movment.

 

Thank you,

 

Maureen

 
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steve_t
Master Master
Master

Sounds like you have some wifi interference. Are you able to move the camera or wifi router? Perhaps a channel change might sort it?