Arlo|Smart Home Security|Wireless HD Security Cameras
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dropped sound/freezing on motion

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Jjames124
Aspirant
Aspirant
‎2017-05-18 02:36 AM

When the system is armed and it picks up motion it will either drop the sound will start pixelating or freeze . My Internet speed is fast I'm not sure what the problem is .

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TomMac
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Guru
‎2017-05-18 06:03 AM
Jjames124 wrote:
When the system is armed and it picks up motion it will either drop the sound will start pixelating or freeze . My Internet speed is fast I'm not sure what the problem is .

This may be due to interference or weak signal to your home wifi....

 

Do you know the signal strength and what band your operating on... Mine works better on the 5 ghz band if you have that option

 

I would reset the Q and move it closer to test it and see if it is location issues

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