Arlo|Smart Home Security|Wireless HD Security Cameras
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arlo Q fail to connect

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  • ‎2016-09-30 12:39 AM
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RCNL649
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‎2016-09-30 12:39 AM

I am unable to add my arloQ to my Netgear router, have factory reset camera and everything goes fine through the setup untill the final stage where it makes a double buzer sound and then returns to a fast flashing amber light, takes another couple of minutes before it says failed to connect. I have retried several times with no luck.

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TomMac
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‎2016-09-30 06:53 AM
RCNL649 wrote:

I am unable to add my arloQ to my Netgear router, have factory reset camera and everything goes fine through the setup untill the final stage where it makes a double buzer sound and then returns to a fast flashing amber light, takes another couple of minutes before it says failed to connect. I have retried several times with no luck.

Try and reset the Q... ( hold the reset for about 10 secs till the front led flashes amber )

 

Try and now sync as if new ... make sure the SSID and you password are correct ( including caps )

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Morse is faster than texting!
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