Arlo|Smart Home Security|Wireless HD Security Cameras

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I removed my Arlo Q camera from my Arlo account and cant get it set up again. I followed the same set up instructions but now my camera does not stay on while being connected, any recommendations ?

3 REPLIES 3

What do you mean by doesn't stay on? It's turning off?

The amber light that normally stays on when you reboot was not tutmimg on, now a blinking purple light is on. I uderstand this indicates that the router is too far but I am right by thr router. When I try to add as a new device, it cant find it

Open a case with support for a possible bad camera:

https://www.arlo.com/en-us/support/contact.aspx

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