Please Wait message

[sferraro84]

I set up my Arlo Q a couple of days ago and have never been able to view it on the Web Portal. The first two days I got a connection failed message, today its just a Please Wait message.

Can anyone help?

[TomMac]

Can you try a different browser like Fire Fox?   https://arlo.netgear.com/

[sferraro84]

I've tried:

Safari, Chrome on Mac, Firefox on Mac, Chrome Version 55.0.2883.87 on windows, IE 11 on windows, Fire Fox 50.0.2 on windows.

I'm very suprised that one of the main features that they advertise does not work.

[TomMac]

I would do a re-set of the Q...hold in the reset for about ten secs till the front leds flashes amber... resync as if new

[sferraro84]

Thanks for the advice! Will try tonight and report back later.