Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

No video recording but got notifications

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  • ‎2019-08-10 05:26 PM
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MKKARLO
Follower
Follower
‎2019-08-10 05:26 PM
1ST TIME HAPPENING.
WHY IS THIS HAPPENING? HOW DO YOU FIX IT?
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michaelkenward
Sensei Sensei
Sensei
‎2019-08-11 02:13 AM

Too little information to even guess at what you are doing and why it may go wrong.

 

 

Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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JessicaP
Arlo Employee Retired
‎2019-08-12 11:02 AM

Hi MKKARLO,

 

If you're not receiving any video recording but you're receiving motion/audio notifications, try checking your library and make sure there is no filter on.

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