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Night vision turns itself on each night

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1902
Tutor
Tutor

I have night vision turned off but each night at dusk the night vision activates on the camera even though it is set to off still.

 

Given that I have the camera inside but looking out a window, all i see in the vision is then the infra red lights glowing back at me. The 

only way to revert back is to reset the camera.

 

Any ideas on how I can make sure the night vsion stays off?

 

Thanks!

3 REPLIES 3
TomMac
Guru Guru
Guru



Try and toggle the illuminators off and on a few times ( save each time ) and see if it stays...

If it continues, put in a trouble ticket

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jguerdat
Guru Guru
Guru

Whzat firmware is the Q running?  It should be 1.8.0_5551.  Older versions seemed to cause this.  I haven't had an issue in some time.

1902
Tutor
Tutor

Thanks for the feedback.

 

Running 1.8.0_5551

 

I may do a factory reset on the weekend and see if that changes anything.