Arlo|Smart Home Security|Wireless HD Security Cameras

My Cameras Are Not Showing The Controls On The Screen

Reply
Discussion stats
  • 2 Replies
  • 890 Views
  • 0 Likes
  • 3 In Conversation
OK256
Follower
Follower

What is right way to let camera show controls, i.e. pictograms right below camera name on devices page?
I have 4 cameras in my devices list.
2 cameras show controls and other 2 won't.
If I go to camera setting tab, the latter 2 has “connect to network” and “device info” lines only.
Live view works fine on all 4, obviously.
They do record everything too, I just cannot change any settings.

All above is for chrome browser.
Android app shows all 4 cameras as disconnected.

All cameras are HW Version VMC3040r6
Funny thing, one of the non working cameras shows it as “6”, and another doesn’t even have such line is device info.

2 REPLIES 2
TomMac
Guru Guru
Guru

all controls should show all the time ( exception , tap on iphone / android to show full screen )

 

have you tried and rebooted the base unit by the power button ?

--------------------------------------
Morse is faster than texting!
--------------------------------------
jguerdat
Guru Guru
Guru

The OP notes the cameras are Qs so restarting the cameras by unplugging the power supply would be needed. Also, try logging out and back in as well as using both the app and a browser.