Movements aren’t recorded

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Beany2016
Follower
Follower

Hello community. 3 Arlo Q haven't recorded any movements for 3 days. Do you have the same issue. How can I fix it?

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BrookeN
Arlo Moderator
Arlo Moderator

Have you tried to remove the camera from the account and add it back on? 

https://kb.arlo.com/000062665/How-to-factory-reset-an-Arlo-Q-or-Arlo-Q-Plus-Camera

 

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2 REPLIES 2
jguerdat
Guru Guru
Guru

My Q is still working fine. Which mode are you using? Does it have an appropriate rule in that mode? Have you tried rebooting and/or power cycling it?

BrookeN
Arlo Moderator
Arlo Moderator

Have you tried to remove the camera from the account and add it back on? 

https://kb.arlo.com/000062665/How-to-factory-reset-an-Arlo-Q-or-Arlo-Q-Plus-Camera