Arlo|Smart Home Security|Wireless HD Security Cameras

Mobile App won't start on my Samsung phone

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UserRich
Follower
Follower

Suddenly the Arlo mobile App on my phone stopped.  It won't start.  I've Uninstalled and Reinstalled the App but no change in outcome.  I read that this was a problem back in April but was solved.  Is there something new happening?

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jguerdat
Guru Guru
Guru

Many existing threads on this. It only happens on some devices. I have 3 and it only happens on 1. Open a case with support here to add pressure.

 

https://www.arlo.com/en-us/support/contact.aspx

 

You can also try a different device and/or use a browser.