Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Mobile App won't start on my Samsung phone

Reply
Discussion stats
  • 1 Reply
  • ‎2018-11-25 08:21 AM
  • 912 Views
  • 0 Likes
  • 2 In Conversation
UserRich
Follower
Follower
‎2018-11-25 08:21 AM

Suddenly the Arlo mobile App on my phone stopped.  It won't start.  I've Uninstalled and Reinstalled the App but no change in outcome.  I read that this was a problem back in April but was solved.  Is there something new happening?

0 Likes
Reply
Message 1 of 2
912
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2018-11-25 11:18 AM

Many existing threads on this. It only happens on some devices. I have 3 and it only happens on 1. Open a case with support here to add pressure.

 

https://www.arlo.com/en-us/support/contact.aspx

 

You can also try a different device and/or use a browser.

0 Likes
Reply
Message 2 of 2
898
Discussion stats
  • 1 Reply
  • ‎2018-11-25 08:21 AM
  • 913 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.