Arlo|Smart Home Security|Wireless HD Security Cameras

Live view not working?

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Apprentice
Apprentice
Arlo app is 2.4.3
Camera Firmware is 1.8.3.1_13001

Both are up to date as I can't find any updates in Apple Store for my iPhone and the firmware camera is telling me it's up to dat. The problem is live view isn't working. I have full bars with my camera connecting to the router and the camera system information is loaded onto my app for me to change and edit. So when I press on live view it won't go live. It just go back to the icon for live view.
Model: VMC3040 | Arlo-Q HD with Audio

Accepted Solutions
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Guru Guru
Guru

Usu the answer is to uninstall and reinstall the app.

 

you could also go to the Arlo web site on a PC to verify that it is not an Arlo issue

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Morse is faster than texting!
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Guru Guru
Guru

Usu the answer is to uninstall and reinstall the app.

 

you could also go to the Arlo web site on a PC to verify that it is not an Arlo issue

--------------------------------------
Morse is faster than texting!
--------------------------------------

View solution in original post

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Apprentice
Apprentice
Thanks. It fixed the problem that I was having
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Aspirant
Aspirant
No recording of camera
Model: VMB3000 | Arlo Base Station
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Aspirant
Aspirant
Live record not working
Model: VMB3000 | Arlo Base Station
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Guru Guru
Guru

No details means no suggestions.

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Community Manager
Community Manager

Jefftrail11,

 

When live streaming, press the record button on the camera widget tin enable recording of the live stream.

 

JamesC

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Guide
Guide
I just hit “restart” in the Arlo App and it came back online. No need to delete, reinstall, reset to factory defaults ect, ect.
Model: Arlo Q Plus Security Camera with Audio|Ethernet|PoE VMC3040S