I can not get my Q to connect

[Buckfast1235]

I can not get my Q to connect, it's fine right up to the chime, the says not found or reset, no joy if repeat process

[jguerdat]

Seemingly the most common issue, although not the only one, is the SSID or passphrase having special characters in one or both. If you do have such characters (I had an issue with an underscore), remove them and try again. Alternatively enable the guest network and use alphanumerics for it, at least for testing. If you do modify your usual WiFi settings, don't forget that every other WiFi device will need to be touched to fix them up.