Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

How do I increase subscription

Reply
Discussion stats
  • 4 Replies
  • ‎2017-06-09 12:55 AM
  • 3549 Views
  • 0 Likes
  • 3 In Conversation
Maaat
Follower
Follower
‎2017-06-09 12:55 AM

There's no edit option to change my subscription. Help,pls

Labels:
0 Likes
Reply
Message 1 of 5
3,549
4 REPLIES 4
jguerdat
Guru Guru
Guru
‎2017-06-09 05:16 AM

Where are you located?  Many countries aren't supported for any plan beyond the free basic one.

0 Likes
Reply
Message 2 of 5
3,542
Bob_lewis
Aspirant
Aspirant
‎2017-06-10 01:51 AM
I have the same issue and live in United States
0 Likes
Reply
Message 3 of 5
3,531
jguerdat
Guru Guru
Guru
‎2017-06-10 05:11 AM

Look in Settings, Subscription.  What do you see there?

0 Likes
Reply
Message 4 of 5
3,525
Bob_lewis
Aspirant
Aspirant
‎2017-06-10 12:54 PM
Jguerdat,
I found the solution. The iPhone app lacks this option on latest OS version and needs to be updated. I had to go to my account via a computer to add it.
0 Likes
Reply
Message 5 of 5
3,521
Discussion stats
  • 4 Replies
  • ‎2017-06-09 12:55 AM
  • 3550 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.