Had power cut the other day. Camera keeps flashing amber and blue since then. Reset doesn't work.

[Timatrix]

Had a power cut the other day. Since then my camera is flashing amber and blue. I suspect a firmware update was interrupted. The reset button won't work and the camera is not showing on my app or network.. Is there anything that can be done? Thanks.

[jguerdat]

There hasn't been a Q camera firmware update for some time (you can always check the Firmware Release Notes section here to be sure).  Have you tried unplugging it for a minute and then plug it back in to see what happens? When you tried the reset did you hold the button until the camera clicked and the LED flashed amber (>10 seconds)? If that works, be sure to also remove the camera from Settings, My Devices before trying to resync it.

While you're at it, try a different USB power supply on the chance it was damaged.

[Timatrix]

Tried all that.. reset button won't click. Sync button has no effect. Lights are flashing alternative amber, purple, blue.

[jguerdat]

Use the Contact Support link at the bottom here for a hardware problem.