Arlo|Smart Home Security|Wireless HD Security Cameras
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Getting Status

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  • ‎2019-05-31 11:58 AM
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MuadDib
Follower
Follower
‎2019-05-31 11:58 AM

Installed my Arlo Q camera a couple of days ago. Everything worked until today. Now I got 'Getting Status' and nothing more. I have reset the camera, unplugged it, change network and unplugged the router. The problem still remains.

 

Need help!

 

Thank you

 

 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-06-03 02:26 PM

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

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windcam95
Aspirant
Aspirant
‎2019-08-08 10:30 AM

System still records but remote access by iphone or Ipad stuck on "getting status" for last several days. Cant get online Chat either as wait for agent for several minutes and then end chat.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2019-08-08 10:46 AM

@windcam95

 

Have you tried to call the support number? I will add the new link here. Arlo Tech Support

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