Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Q not updating firmware. Picture is green and can't see what's going on.

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  • ‎2019-08-06 01:20 AM
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BillieM
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Follower
‎2019-08-06 01:20 AM

Stuck on an old firmware. Picture is green and i can't see what's going on.


Screenshot_20190806_101904_com.netgear.android.jpg
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JessicaP
Arlo Employee Retired
‎2019-08-07 11:26 AM

Hi BillieM,

 

Have you tried power cycling your Arlo Q to see if that helps? You can also try updating your Arlo Q firmware manually. You can read here on how to do that: How do I update my Arlo firmware manually? 

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