Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Sporadic motion detection

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Jlgalvin
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Follower

We have two cameras. The one we use for our driveway has gotten increasingly more sensitive. Alerting every few seconds. I have the sensitivity set down to 10, but it’s still going off at least every 10 minutes.

It’s annoying, draining my battery, and defeating the purpose.
I’ve scoured posts here, but I’m still not sure what I should do. Why did just one of my cameras become so sensitive all of a sudden?

Model: VMB4000 | Arlo Pro/Pro2 Base Station
jguerdat
Guru Guru
Guru

This is in the Q camera section which doesn't use a base or batteries. However, I'd start by removing and resyncing the camera to see if that helps. Make sure you're changing sensitivity in your modes and rules, not the motion test. You can also swap cameras around to see if something is actually triggering the videos rather than the camera acting stupid.

 

In the end, however, it may just be a faulty camera. It may be out of warranty so replacement would be on you. You can still use the Contact Support link at the bottom here to see if they can be of any help.