Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Can't connect

Reply
Discussion stats
  • 1 Reply
  • ‎2016-12-25 11:04 AM
  • 1789 Views
  • 0 Likes
  • 2 In Conversation
Agod
Follower
Follower
‎2016-12-25 11:04 AM
I have a arlo pro that I am trying to set up. I put the code in front of the camera and it chimes
I wait and for whatever reason, it's taking too long, it disconnects and beeps.
What do I do? Thanks for any help.
Labels:
0 Likes
Reply
Message 1 of 2
1,789
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2016-12-25 02:30 PM
That's an Arlo Q, not Pro.

The usual issue is nonalphanumerics in the SSID and/or passphrase.
0 Likes
Reply
Message 2 of 2
1,773
Discussion stats
  • 1 Reply
  • ‎2016-12-25 11:04 AM
  • 1790 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.