Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo camra sometime record black screen.

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jackyu
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The Arlo camera at my front door window sometimes record black screen.  Problem is gone is about 30 minutes, and problem come back once in a while. 

 

The Alro camera lives indoor, but I have installed a motion sensor light bulb outside the front door, about 2-3 feet away from the camera, but they are divided by a concrete wall.

 

 What do you think it's the cause here? Should I return the Arlo camera for a replacement? 

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TomMac
Guru Guru
Guru

haven't noted this issue before... but I would reset the Q and retest...

 

If it happens again, either return for another or go thu Netgear Support for possible hardware issue

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