Arlo Q won't connect with echo show 8

[LG604]

I have 2 arlo Q cameras. They used to be able to connect to my echo show and fire tv although there was about 15 seconds of delay. Now, the display either won't connect at all (keeps "buffering") or shows about 10 seconds of live camera feed and then freezes. I've tried removing and reinstalling the alexa skill and checked for firmware updates on the camera. I'm not sure the last time this worked.

[ShayneS]

Hi @LG604

Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

[LG604]

That link is what sent me to this forum. My product is not under warranty anymore so I can't open a support ticket. It looks like there are many other people with similar problems but their solutions haven't worked for me.

[ShayneS]

Have you tried to reboot or remove & re-add the cameras to your Alexa devices? 

[LG604]

Yes. I have done those things. The cameras used to work but haven't for several months now.