Arlo Q solid amber light

[enkhsaikhan]

I have previously succesfully installed two Arlo Qs, but this shows solid orange light as soon as I power it up. Sync button and reset button both does not seem to work... What do I do in this situation? Thank you.

[TomMac]

When doing reset, did you hold the reset for ten secs ?? ( till the led flashes )

[enkhsaikhan]

Yes I have tried the reset button both 10 second and even one minute. Also I tried the sync button. Both seem to be unresponsive. Just yellow solid light when plugged in.

[jguerdat]

Swap power supplies to see if that makes a difference. If it's a hardware issue, swap at the store or open a case with support:

https://www.arlo.com/en-us/support/contact.aspx