Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q on network but not seen on browser

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crivero20 Follower

Hello, I currently have 6 cameras (3 arlo Q's and 3 wireless (connected to a base) in my office. We have a smart elite membership. I am trying to add a new Arlo Q to my current setup. I plug the camera in and it starts up orange then goes straight to solid blue. The camera is not seen on my arlo page however. This camera must have been hooked up to the network before (we've moved cameras around). How do I get it to show up in my page of cameras? 

Thank you





Model: VMC3040|Arlo-Q HD with Audio
Guru jguerdat Guru

STart with using the reset button until the LED starts flashing amber. Try syncing then.