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So I have 2 Arlo Q's and most of the time the audio doesn't get recorded on my CVR. When live it works ok, but when I try to go back through the time history, audio is missing. I have great wireless internet speeds where the cameras are set up. Please help me.
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I'm actually using the app on my phone. I haven't tried using browser on desktop.
I restarted both cameras yesterday and they started to function correctly. If it happens again I will contact support. Thank you.
I restarted both cameras yesterday and they started to function correctly. If it happens again I will contact support. Thank you.
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Have you adjusted the sensitivity on the mic?
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Morse is faster than texting!
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Morse is faster than texting!
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It's not the sensitivity because when live audio works. However on timeline audio will be missing
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If it's working when live.....
1) try a different browser ( fire fox seems to work well )
2) if above doesn't work, then the next thing is to re-set the Q and then bring back as new
3) after 1 and 2, if still NG, contact support for a trouble ticket
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I'm actually using the app on my phone. I haven't tried using browser on desktop.
I restarted both cameras yesterday and they started to function correctly. If it happens again I will contact support. Thank you.
I restarted both cameras yesterday and they started to function correctly. If it happens again I will contact support. Thank you.
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