Arlo Q not connecting anymore
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello. My Arlo Q suddenly stopped working. I tried to connect via the app but it didn't work. I deleted it from my devices and tried to reconnect it, but it would not do it. I tried many different ways, even doing a factory reset, but it always gets to a certain point after reading the QR code and searching for the camera, and then the camera blinks amber and makes a buzzing noise. I know the phone and camera need to be on the same network, a 2.4 ghz. A few years ago, we bought Google Nest, and those don't allow you to switch between the frequencies if my phone is connected to 5 ghz. I've tried it on an older Android phone and iPhone. Please help! I've looked at the forums and nothing seems to be a simple fix. Thanks!
- Related Labels:
-
Installation
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@CDMArlo wrote:
I know the phone and camera need to be on the same network, a 2.4 ghz.
Try onboarding from a PC (browse to my.arlo.com). That sometimes will work when the phone app fails.
-
Activity Zones
1 -
Apple TV App
1 -
Arlo Mobile App
20 -
Arlo Pro
1 -
Arlo Q
30 -
Arlo Smart
2 -
Arlo Web and Mobile Apps
1 -
Arlo Wire-Free
5 -
Before You Buy
108 -
Features
147 -
Fehlerbehebung
1 -
Firmware Release Notes
15 -
IFTTT (If This Then That)
7 -
Installation
353 -
Online and Mobile Apps
135 -
Online und mobile Apps
1 -
Other Discussions
1 -
Service and Storage
2 -
Smart Subscription
1 -
SmartThings
5 -
Troubleshooting
1,113 -
Videos
50
- « Previous
- Next »