Arlo Q keeps blinking

[Jen216]

My Arlo Q camera stopped connecting to the Internet. I tried to reconnect it and it didn’t work. I unplugged it. I even tried to do a factory reset, but that didn’t work either. All it does now is blink, amber, blue, and sometimes purple. Can someone please help me?

[jguerdat]

Did you hold the reset button until the camera clicked? After a reset you must also remove the camera from your account before you can add it back.

[Jen216]

I did remove it from my account. And when I hold the reset button down, it doesn’t click but eventually it stops being blinking and then nothing else.

[ShayneS]

Hi, are you still experiencing this issue?