Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Q issue scanning QR code

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  • ‎2017-06-01 03:39 PM
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darbaby57
Follower
Follower
‎2017-06-01 03:39 PM

I can't seem to get the Arlo Q to scan the QR Code for set up from the Arlo app. Any suggestions?

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jguerdat
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Guru
‎2017-06-02 06:20 AM

Use the reset button until the LED flashes amber and try again.

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JamesC
Community Manager
Community Manager
‎2017-06-02 01:48 PM

dababy57,

 

Press and release the sync button on the side of the camera. The LED should start flashing blue indicating it is ready to scan the QR code. You should then face the lens of the camera 6-8 inches away from the QR code. Are you still having trouble?

 

JamesC

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