Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Q doesn't reconnect to WiFi

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HugoCH
Aspirant
Aspirant

I bought for the first time a Netgear camera : the Arlo Q. Installed 1 week ago, works perfectly, very happy.

However I noticed that if WiFi goes off and on again, the camera doesn't reconnect to WiFi automatically, I have to re-sync it with QR code (the camera is connected to WiFi directly, not to a box).

It is fine, but this means I can't do it if I am not home.

Is it normal the camera doesn't reconnect automatically to WiFi?

thanks

2 REPLIES 2
TomMac
Guru Guru
Guru

Normal fix for the Q is to RESET it.... hold in reset for ten secs till the led flashes amber...

Then resync again and test to see if it auto reconnects in future.

 

If not , contact Netgear Support

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Morse is faster than texting!
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jguerdat
Guru Guru
Guru

My Q, which seems to be developing a weirdness, sometimes won't reconnect when I play with the router's WiFi.  A power cycle fixes it.