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Arlo Q doesn't get 7 days free rolling cloud storage

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  • ‎2022-03-19 12:14 AM
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kail85
Aspirant
Aspirant
‎2022-03-19 12:14 AM

I have an Arlo Q camera bought in 2018. Seems its feature of  7 days free rolling cloud storage disappeared. The event trigged email says the video is only available for 24 hrs. However, based on the link below the legacy models still get the 7 days free rolling cloud storage. I wonder what happened? 

 

https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...

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StephenB
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‎2022-03-19 03:38 AM

If you look in the library, how many days back can you see?

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kail85
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‎2022-03-19 12:57 PM

7 days. Does it mean 7 days cloud storage? 

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StephenB
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‎2022-03-19 01:08 PM
@kail85 wrote:

7 days. Does it mean 7 days cloud storage? 

Yes.

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