Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q doesn't get 7 days free rolling cloud storage

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kail85
Aspirant
Aspirant

I have an Arlo Q camera bought in 2018. Seems its feature of  7 days free rolling cloud storage disappeared. The event trigged email says the video is only available for 24 hrs. However, based on the link below the legacy models still get the 7 days free rolling cloud storage. I wonder what happened? 

 

https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...

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StephenB
Guru Guru
Guru

If you look in the library, how many days back can you see?

kail85
Aspirant
Aspirant

7 days. Does it mean 7 days cloud storage? 

StephenB
Guru Guru
Guru

@kail85 wrote:

7 days. Does it mean 7 days cloud storage? 


Yes.