Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q camera not recording- Saying "No arlo devices found"

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sol45
Follower
Follower

Camera was working great until couple days back. All my recordings are gone, and when I tried to reinstall it, it's saying "Looking for your Arlo camera" for 15 plus minutes and then, "No Arlo devices found". My connection is perfect and all my other devices work great. 

 

How can I fix this?

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jguerdat
Guru Guru
Guru

Did you remove the camera from Settings, My Devices before trying to sync? It may be worth resetting the camera also by holding the button for >15 seconds until the camera clicks and the LED flashes amber.