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Arlo Q and Arlo Pro - Lock Screen Notifications

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deryckr
Tutor
Tutor

Hi All,

 

Two weeks ago I updated the Arlo software, and when I dismiss notifications via my Samsung S22/Android 13 Phone Lock Screen, and I access the phone after, the Arlo startup screen (with all cameras shown) gets displayed on the phone screen

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deryckr
Tutor
Tutor

Hi,

 

Thanks for replying. Arlo issued update yesterday and seemed this has solved the problem.

View solution in original post

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ShayneS
Arlo Moderator
Arlo Moderator

Do you have a screenshot of these screens by chance? 

deryckr
Tutor
Tutor

Hi.

 

It would be the lock screen notifications using Android 13 & Samsung One UI 5.0 and Samsung S22 phone.

 

This issue does not happen using my Samsung tablet using Android 11 & Samsung One UI 3.1

 

Just to recall my issue - when I dismiss my Arlo notifications on the lockscreen on my S22 phone, and I access my phone, the Arlo Cameras status screen displays automatically.

ShayneS
Arlo Moderator
Arlo Moderator

Is it possible to provide a screenshot or screen recording of the error?

deryckr
Tutor
Tutor

Hi,

 

Thanks for replying. Arlo issued update yesterday and seemed this has solved the problem.