Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Q Won’t Connect To App. Showing "Discovering your device" and changes to amber light

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  • ‎2019-03-12 11:10 AM
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rtm8
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‎2019-03-12 11:10 AM

Just bought an Arlo Q camera and every time I try to get it to connect with my 'phone I just get message "discovering your device please wait" thern buzzes and blue light changes to amber. What is wrong? Feel like sending it back even though I had planned to get another 2. Help!!

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jguerdat
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‎2019-03-12 11:14 AM

Have you pressed the reset button until the camera clicks and the LED flashes amber? Let it reboot and try again. Sometimes use of a computer browser works better.

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