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I have been using the Arlo Q in my kitchen for a few days now. Today the cam shows about a 1/4 of the screen gray and it's a solid gray not an overlay. I restarted the cam and uninstalled the device and reinstalled with no affect on the gray area. I am running the latest firmware, 1.8.3.0_9926 and iOS 10.2.3. What could be the problem?
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If you RESET the Q cam ( hold in reset for ten secs tll led flashes ) and it's still the same, it sound like a hardware issue...
Also test on a PC if able by going to https://arlo.netgear.com/ and doing a LIVE VIEW of camera as opposed to a playback of prior file
If still NG, either return or contact Netgear for a warranty issue
Morse is faster than texting!
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If you RESET the Q cam ( hold in reset for ten secs tll led flashes ) and it's still the same, it sound like a hardware issue...
Also test on a PC if able by going to https://arlo.netgear.com/ and doing a LIVE VIEW of camera as opposed to a playback of prior file
If still NG, either return or contact Netgear for a warranty issue
Morse is faster than texting!
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Thanks TomMac. The gray area is still there so I'll just return it.