Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Q Solid amber light

Reply
Discussion stats
  • 1 Reply
  • ‎2018-02-08 07:17 PM
  • 3629 Views
  • 0 Likes
  • 2 In Conversation
ArloUser1201
Follower
Follower
‎2018-02-08 07:17 PM
I bought a Arlo Q and as soon I plug it in, it stays solid amber. I hold reset for 30 seconds+ and nothing happens. Unplugging it and replugging and even leaving it unplugged for a bit does nothing. I know it is functioning because it did blink amber at one point and time but now it refuses. Help!
Labels:
0 Likes
Reply
Message 1 of 2
3,629
1 REPLY 1
brh
Master
Master
‎2018-02-09 03:33 AM

@ArloUser1201

If you are holding down the reset button for more than 10 seconds and the amber light does not start flashing, you probably have a defective device. In my Google searches I have found no other solutions for this. Contact Customer Support at the green banner near the bottom of this page.

 

Brian

0 Likes
Reply
Message 2 of 2
3,615
Discussion stats
  • 1 Reply
  • ‎2018-02-08 07:17 PM
  • 3630 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.