Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Q Double App Notifications

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deryckr
Tutor
Tutor

Hi,

 

I currently use Arlo Q cameras and receive notificatiins using the Android App. Hoever I receive duplicate notifications whether using my tablet or phone when motion or audio is triggered.

 

How can I avoid duplicate notificaitons received on each of my mobile devices?

 

 

2 REPLIES 2
jguerdat
Guru Guru
Guru

I'd start by rebooting the phone/tablet and reinstalling the app. I haven't seen this so don't have a specific suggestion.

JamesC
Community Manager
Community Manager

deryckr,

 

Do you have the new Arlo app installed in addition to the Legacy App? If so, uninstall the Legacy app and that should resolve the issue.

 

JamesC