Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Q Doesn't Get Recognized

Reply
Discussion stats
  • 3 Replies
  • 851 Views
  • 0 Likes
  • 2 In Conversation
arloq2112
Aspirant
Aspirant

I had a case support oppend with them during the warranty but they didn't exchange the camera. I had other things to do and now that I have the time to try again, the warranty is over and they are saying that they can't do anything.

3 REPLIES 3
jguerdat
Guru Guru
Guru

Really? You waited a year before doing anything?

arloq2112
Aspirant
Aspirant

yes a few months.

jguerdat
Guru Guru
Guru

And, if a few months, why do you think the warranty is out, which is 1 year?

 

Maybe if you told us what was going o, you can actually use it without replacing it.