Arlo Q Displaying A Purple Light Randomly

[Karl-Ingo]

suddenly my so far well working Arlo Q turns into a purple light. No function. what can i do? Purple light means WLan ok, but no internet connection.
my WLan and internet is working well with ipad and iphone.

[EMW]

I am having the same problem where the purple light is on.  This is a recent issue so why is it suddenly happening.  I have function but why is the purple light coming on

[jguerdat]

Purple generally means a weak signal (of course, NO signal would also trigger that). You can try restarting the camera or reposition it or your router a bit to see if that helps. Sometimes, though, it seems to go on for no apparent reason and a piece of tape over the LED is needed. If you're not having problems with the camera and recordings, don't worry about it.

[mbenadiba]

Im having exact same issue with purple light. Camera is used as a baby monitor and wired to the network (so no rf radiation while the babies are sleeping) and the purple light just comes on in the middle of the night. I have the camera led option disabled.

Arlo, can you make all Led lights totally disabled when the led disable setting is set?

[ShayneS]

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support