- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I purchased the two camera package and only one of the cameras works. I've tried re-setting one of the cameras several times but it never connects. Who can I contact for assistance?
- Related Labels:
-
Installation
-
Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
https://www.arlo.com/en-us/support/contact.aspx
Did you do a full reset ( hold in the reset for 10 sec till the led flashes amber ) ?
Unplug from ac, take off feet and turn off battery switch ( green is on ).
wait 10 secs
Turn back on and replug in
do a reset
attempt to sync as if new
Morse is faster than texting!
--------------------------------------
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes, I have done the reset several times and it has not worked.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
sorry with above, was working on an Arlo Baby at the answer time ( brain fart here )...there is no battery in the Q
If you have tried the full reset AND it was working before, the only other thig would be to contact Netgear Support
Morse is faster than texting!
--------------------------------------
-
Activity Zones
1 -
Apple TV App
1 -
Arlo Mobile App
20 -
Arlo Pro
1 -
Arlo Q
30 -
Arlo Smart
2 -
Arlo Web and Mobile Apps
1 -
Arlo Wire-Free
5 -
Before You Buy
108 -
Features
148 -
Fehlerbehebung
1 -
Firmware Release Notes
15 -
IFTTT (If This Then That)
7 -
Installation
353 -
Online and Mobile Apps
135 -
Online und mobile Apps
1 -
Other Discussions
1 -
Service and Storage
2 -
Smart Subscription
1 -
SmartThings
5 -
Troubleshooting
1,115 -
Videos
50
- « Previous
- Next »