Arlo Q 1080 HD vmc3040

[Twofunke]

For the last 4 days we are getting the following message from one of 2 cameras that are installed at the remote location. Your camera is currently in use. Please wait until your camera has completed the action. You can also restart the camera if the problem persists. This issue stated after I had gone into device settings. Have tried logging out of Arlo and turned the camera off remotely- however restart device is grayed out in device settings.

[jguerdat]

Pull power from the camera, wait 10 seconds and plug it back in. Any luck?

[Twofunke]

Thank you. I am not currently at the location that is having the problem. But that will the first thing I try when I am there. I will update this forum and let you know.

[jguerdat]

For the future, a WiFi switch such as a WeMo might be useful so you can power cycle remotely.

[Twofunke]

Great suggestion. Thank you !!
This is our first time we have had any issues with these 2+ year old cameras.

[Twofunke · Accepted solution]

Thanks again. The camera starting working again after repowering the camera. Appreciate your supportm