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Arlo Cloud location and privacy

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armo69
Aspirant
Aspirant

Hi, I have just installed 3 Arlo Q's - all very good and very happy.

I was trying now to find the datat privacy and access policy - in terms of who in Arlo has access to the videos etc.

I know I can grant access to other but in terms of the Arlo teams - do they have access ?

 

And in terms of the cloud storage - what are the standard security measaures Arlo take to secure / encrpyt the data etc ?

 

I checked the webiste quickly, so may have missed an obvious link.

 

Thanks

Tom

3 REPLIES 3
TomMac
Guru Guru
Guru

TMK, the servers used are actually owned by Amazon...

the data that goes from you to the servers and back uses a key encryption scheme.

 

As to if some tech at Netgear can actually see your videos, they say no.... and that prob the best answer you'll ever get.

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armo69
Aspirant
Aspirant
Thanks.
Is there any official privacy policy in the website ?
JamesC
Community Manager
Community Manager

armo69,

 

You can review the Arlo terms of service by logging in to your Arlo account and navigating to Settings > About > Terms of Service, or by navigating here: Arlo Terms of Service

 

You can also find out more on how Arlo protects your data within the cloud here: How does NETGEAR keep my Arlo videos private and secure in the cloud?

 

JamesC