Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Alerts and video intermittent problems. Missed 1 in 4 motions and 2 of 2 motions missed.

Reply
Discussion stats
  • 1 Reply
  • ‎2020-06-27 04:43 AM
  • 818 Views
  • 0 Likes
  • 2 In Conversation
Ubiradar
Follower
Follower
‎2020-06-27 04:43 AM

My alerting and video recording seems to be working intermittently since the last week. System Missed 1 in 4 motions couple of days ago. (June 25, 2020) 2 of 2 motions missed overnight (June 26,2020). Fortunately I have another independent set of camera from another vendor to correlate.

Is anyone else seeing this issue recently?

Labels:
0 Likes
Reply
Message 1 of 2
818
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2020-06-27 06:58 AM

I'd start by testing the camera's detection, trying to duplicate the motion . Test both speed and direction. Consider increasing motion detection in your camera modes and rules and/or camera repositioning.

0 Likes
Reply
Message 2 of 2
811
Discussion stats
  • 1 Reply
  • ‎2020-06-27 04:43 AM
  • 819 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.