Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

ARLO Q shutting down after a few minutes

Reply
Discussion stats
  • 2 Replies
  • 2087 Views
  • 0 Likes
  • 3 In Conversation
Speddo
Follower
Follower

My Camera was working fine.  Broadcasting to my phone etc.  When I walked past it it made a whawha sound (Like you got a question wrong).  Then shut down permanently.  The next day I plugged it in and it started then shut down after about 1 minute.   Then reset and it stayed on for about 3 minutes and shut down.. Any ideas????

2 REPLIES 2
jguerdat
Guru Guru
Guru

Sounds broken. Open a cases here: https://www.arlo.com/en-us/support/contact.aspx

JamesC
Community Manager
Community Manager

Speddo,

 

Consider removing your Arlo Q and then go through the sync process again to further isolate the issue.

 

Log in to your Arlo account and navigate to Settings > My Devices > select the affected device > Remove Device.

 

Are you still seeing this behavior?

 

JamesC