I have over 35 cameras and some failed. Tried to talk to support team.

[User_in_Utah]

I have over 35 cameras and and some fail, I try to "communicate" Over the phone for different reasons.....YOU HAVE NO IDEA HOW HARD IS TO UNDERSTAND THEM !!!!!!

It would be nice to speak with somebody in USA ... I have nothing against the people in India, But i cant really understand what they say.

Also, they give you a case # and they say that someone will contact you about this, but it takes for ever.

It would be nice to have shorter turn around and better customer service.

[michaelkenward]

With luck one of the Arlo moderators will step in, but in the meantime you could try using this place for troubleshooting. Friendly people with lots of experience.

[JessicaP]

Hey User_in_Utah,

Let me reach out to you via private message to gather some information from you in regards to your contact with the support team