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Hi,
Whenever the router is reset, Arlo connection gets lost from iOS app. However, after some time, it gets connected but the night mode is blurry gray. Just recently, I removed the device from my app and I cannot register it anymore. I even tried pressing the reset button until amber blinks and still I cannot register. I think this devise is defective since I bought it. Until now the blurry gray in night mode never disappears.
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Since you reset the camera, you need to remove the camera from Settings, My Devices and resync it. If it won't sync, open a case with support using the Contact Support link at the bottom here or swap the camera at the store.
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