Can't view Library? Server issue?

[BigBillJones]

I lost the ability to view videos at least an hour ago.  I restarted the camera, unplugged and replugged it, turned phone off and on, and it's a problem on the PC too.   I can't view previously recorded videos or the live feature.  Anyone else or with any tips? 

Edit:  I should say I'm still getting notifications and it's posting times of videos in the library, but no videos themselves.  If I do the "live" view I get a second of audio but that's it.

[JamesC]

BigBillJones,

I've not been able to replicate any issues viewing live streams or library content. Are you still seeing this behavior?

JamesC

[Wayne72]

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BigBillJones wrote:

I lost the ability to view videos at least an hour ago.  I restarted the camera, unplugged and replugged it, turned phone off and on, and it's a problem on the PC too.   I can't view previously recorded videos or the live feature.  Anyone else or with any tips? 

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Yes my system had this problem on 4th September after 15:25 (+10hrs GMT). I was away and the only way to restore full operation is to power cycle the camera. You continue to get notifications when this issue happens but no library footage.

I find this is occuring aproximately monthly. I suspect server reboots for software updates.

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