Arlo Q Plus Not Found

[Veej]

I am not able to find Q plus after performing the following:

1. Factory reset

2. Press Sync button while connect via Wifi

3. Connect to ethernet + micro USB cable for power

I am simply not able to find my camera on my app or through the browser. All I can see is a solid amber light. It doesn't turn blue when I press sync button. No luck when connected via ethernet as well. What can I do?

[jguerdat]

Did you follow this reset procedure?

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\https://kb.arlo.com/000062665/How-to-factory-reset-an-Arlo-Q-or-Arlo-Q-Plus-Camera

[Veej]

Thanks for responding. Yes, already performed reset procedure. The light doesn't flash amber. It is always in solid amber state when powered on.

[jguerdat]

Sounds dead...